FAB Customer Care provides you with 24/7 instant and convenient banking support. FAB Customer Care is available to help you with your account access, fund transfers, digital banking and security issues. Whether you need help via SMS, phone or WhatsApp, FAB helps you deal with every issue.
You can get immediate help using the Up FAD mobile application and online banking, or you can also seek help from the hotline, such as e-Pat and Dirham.
With FAB’s customer care, clients from Alight, Prize Aksi and Corporate Banks can have a seamless experience
We have included all the information about FAB Customer Care in this guide. If you want to know the answer to any question related to this customer care service, then you will find the answer in this guide.
Purpose of standing FAB Customer Care
FAB is well known for putting its customers first, providing a variety of support options to make sure they get quick and effective help. Whether it’s through 24/7 helplines or digital banking services, FAB makes sure every query is handled without delay.
Contact Details of FAB Customer Care

Below is a very important contact list that you can use to contact FAB Customer Care.
1. FAB Customer Care Helpline
- Cell Number : 600 52 5555 ( UAE )
- International Number : +971 2 681 1111
They are available 24/7 in any case of emergency.
2. FAB Credit Card Helpline
- Contact Information: creditcards@bankfab.com
- Phone: 600 52 5555
3. FAB Digital Banking Helpline
- Call # : 600 52 5555
- Contact Information : ebanking@bankfab.com
Advanced Services of FAB Customer Care

FAB Customer Care provides many services to its customers. This guide contains information about all these services, which you can read about below.
1.Account Management
- Create new accounts, modify your personal information, or terminate current ones.
- Inform about Lost or stolen cards and request a new one.
2 Digital Banking Support
- You can get help with the FAB Mobile App and Online Banking services.
- These applications solve your issues like login problems or transaction errors.
3 Loan and Credit Card Queries
- Learn about interest rates, payback schedules, and loan eligibility.
- Ask for help checking reward points, raising your credit limit, or activating your credit card.
4 Fraud and Security Support
- Report any phishing attempts or questionable transactions.
- Get guidance on safeguarding your accounts.
5 General Inquiries
- Ask questions about FAB’s products, services, or ongoing promotions.
Some Ways to contact FAB Customer Care

- By Phone : 600 52 5555
- By Email : ebanking@bankfab.com
- By Live chat : Go to FAB official website for any type of questions.
- By Social Media : @FABTConnects for twitter or @firstabudhabibank for facebook
Advice for Having Successful Conversations with FAB Customer Service
- To have a successful conversation, first gather all your information like account number, Emirate ID and other necessary information so that when the customer care service asks you a question about your account, you will have the answer.
- Your words should be simple and short so that the listener can understand your problem and find a solution.
- If your problem is small and you are not in a hurry, you can get your problem resolved in a short time by using email and live chat.
- Keeping all these things in mind, you can have a meaningful and good conversation with FAB customer service.
FAB Customer Care Support
1. Customer service for personal banking
Service | UAE Contact No | International No |
General Customer Care | 600 52 5500 | +971 2 6811511 |
Digital Banking Care (Mobile App & Online Banking) | 600 52 5500 | +971 2 6811511 |
National Housing Loan Services | 600 560137 | +971 2 4996111 |
e-Dirham Support | 600 500201 | +971 2 4996125 |
Ratibi Prepaid Card Services | 600 522298 | +971 2 4996279 |
Payit Digital Wallet Support | 600 543329 | +971 2 4996411 |
POS (Point of Sale) Merchant Support | 02 4104888 | +971 2 4104888 |
FAB Islamic Banking Services | 800 2200 | +971 2 4996299 |
WhatsApp Customer Support | +1 704 771 0476 | N/A |
FAQS about FAB Customer Care
How can I report a card that has been stolen or lost?
You can report your lost or stolen card using your FAB mobile app or contact the FAB Customer Care helpline at 600525500.
What services does FAB Customer Care provide?
FAB Customer Care manages your accounts, provides digital banking facilities through the FAB mobile app, meets your cash needs in a timely manner through loans and other credit systems, protects you from fraud and other problems, and never leaves you alone in difficult times.
How can I contact FAB Customer Care?
The easiest way to contact FAB Customer Care is through their helpline number 600525500. You can register your complaint by contacting this number.
If I see a transaction that seems questionable, what should I do?
If any money is transferred from your account without your permission, you should immediately file a complaint through your FAB mobile application or call the helpline number.
Conclusion
FAB Customer Care provides timely solutions to all its customers. Whenever you face any problem, you can contact FAB Customer Care Helpline and get help. We have included all the information you need in this guide. We hope you like this guide. For more such guides, visit our website.
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